Donor FAQs

Will I get an income tax receipt for my donation?

Yes! You will receive an income tax receipt for the fair market value of each item donated. The FMV is based on used furniture and not the value of what you originally paid for the item.

What Items can I donate?

Generally, we accept any clean and gently used items of furniture that could fit into a small apartment or basement unit. We ask that items are not ripped, stained, torn, or broken as we do not have facilities to make repairs.  If an item is in question we ask you to include a photo.  If you are unable to include a photo, just ask our drivers when they arrive.  They will determine if the item is acceptable to donate.

For a comprehensive list, please tap the big blue button above and see what we accept!

 

Will you pick up my donated items?

*Please note that as the pandemic is ongoing, we have suspended indoor pick-ups until further notice. All pick-ups of donated furniture must be outdoor. Please feel free to call or email us if you have any questions.

Absolutely! We will pick up your acceptable donated items for a nominal fee provided that you live within our pick up boundaries of Mississauga, Oakville and Burlington and Milton.

What are the fees involved with a pick up?

*Please note that as the pandemic is ongoing, we have suspended indoor pick-ups until further notice. All pick-ups of donated furniture must be outdoor. Please feel free to call or email us if you have questions.

The pick up fees are as follows:

If you can have your items OUTSIDE the home and in the garage or on the loading doc of your condo building the fee is $40.00 for the first item and $10.00 for each item after that.

If you require our movers to enter INSIDE your home to remove the items, the fee is $80.00 for the first item and $20.00 for each item after that.

If you require an INSIDE pick up from an apartment or condo building with an elevator the fee is $120.00 for the first item and $30.00 for each item after that.

*One item constitutes one set ie: a dining table and 4 dining chairs is one item, a dresser with matching mirror is one item, and a set of matching end tables is a set.

If you have a house full of items to donate, please list the items and we will happily consider offering you a flat rate fee!

Why is there a fee for pick up?

Many of our personnel are volunteers, however for insurance reasons, we need to employ individuals to drive our truck and lift our furniture. Our truck itself is donated, however the maintenance and fuel costs are not. Many of our donors are unable to drop off at our warehouse, so to maintain a convenient pick up service, the fee is a necessary challenge.

Can I drop off my items at the warehouse?

*Please note that you must contact MFB is advance of a drop-off

We would love it if you could drop off your items at the warehouse! There is no fee to do so, and you will still receive an income tax receipt based on the fair market value of each item you donate.

Just as a reminder: We are currently at capacity therefore will not be accepting donation drop-offs until Monday, October 19th, 2020.

We are located at 505 Iroquois Shore Road Unit #8 Oakville, ON – just swing around back to our loading doc and ring the bell for service.  We’re waiting for you!

ings.

What if I want to donate an item that is not in the list?

Limited space or demand determines which items we can take. If your item is not on the list we probably can’t accept it. You can always discuss these items with the driver when she/he comes to collect your donation and they can let you know if the item is acceptable for donation.

What happens to my donated furniture?

Donated furniture we accept is stored in our warehouse until a registered social service agency refers a client in need.

Some of the people who benefit from your generosity are:

  • Women and children who have fled from abusive relationships
  • Senior citizens who have a difficult time making ends meet
  • Disaster victims or people who have lost everything due to personal tragedy
  • Disabled citizens who are unable to work and live on a fixed income
  • Refugees
  • Youth who are living on their own without family support
  • Those transitioning from homelessness to stability
Learn more about our donation process in this video.

Make a difference today